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托福口說測驗 Task4例題 (1)   

這題的關鍵內容是Nonverbal communication 非言語溝通，指人在傳達訊息時，會使用語言、文字以外的媒介，例如臉部表情、肢體語言或音調等，來輔助說明語文的意旨。人類對事物的印象受外在形體影響至深，即使人們理智知道不應以貌取人、事或物，但仍會在潛意識中受第一印象影響。通常我們先注意一個人的語言或文字，因為這是最方便判別的外顯特徵。但因為語文表達終有不足，所以我們會額外注意他的非語文表達，這有助我們理解對方的情緒、態度、個人特質，甚至是內心真正的意圖。
非語文溝通發生在人們的日常，而且通常是在無意識的狀態表現或接收，因為人無法每個溝通都先刻意思考才回答。相同情境下的非語文溝通會不斷重複，以方便人們識別。

一、短文閱讀 

Nonverbal Languages      

  Nonverbal language refers to human emotional expressions without involving verbal statements. Facial expressions and body moments are the two mostly attributed types of nonverbal languages. It is generally believed that nonverbal languages function as the enhancement of emotional expressions when they consist with verbal languages.      

  Under the circumstances that nonverbal languages and verbal languages contradict in the contents they express, nonverbal languages are more likely to release people’s true emotions.      

二、聽力對話內容

Now listen to part of a lecture on this topic in a psychology course. 

Professor (male) ：Last month, my favorite uncle paid me a surprise visit. I hadn’t seen him in many years. The door bell rang, I opened the door and there was uncle Pete. Now, I am sure when I saw him I said something like, “Uncle Pete, what a surprise! How nice to see you.” Anyway, my wife was standing next to me, and according to her, I wasn’t really aware of this, my eyes got really wide and I broke into a huge big smile, she said I was really jumping up and down like a little boy. Well, anyway, later that evening uncle Pete told me how very good he felt when he saw how happy I was to see him. 

 But compared that with this: my daughter, she’s six, we were building a bird house together last week, and I was showing her how to use a hammer and a nail. And, of course, stupid me, I wasn ’t being very careful when I smashed my thumb with the hammer. Boy, it hurt! I almost felt like screaming, but I didn’t want to upset my daughter, so I said, “Don’t worry, honey. It’s nothing.” Meanwhile, I was shaking my hand as if that would stop my thumb from hurting and my face was contorted in pain.      

My voice was trembling, too. So, even though I told my daughter I was OK, I am sure she didn't believe me, because she kept asking me if I was OK.

三、回答

 Explain how the examples from the professor’s lecture illustrate the relationship between verbal and nonverbal communication.

範文 1:

In the lecture, the professor talks about the relationship between verbal and nonverbal communication. The example is that his uncle Pete gave him a surprise visit. His eye got wide, he broke into a huge big smile, and he was jumping up and down like a little boy. His expression enhanced how happy he was to see Uncle Pete. The second example is he hurt his thumb when teaching his daughter how to work a jammer. Even though he kept saying he’s fine, he was shaking his hand and his face was twisted in pain. Those expressions told his daughter the truth: he was really in a lot of pain.

範文 2

The professor use his two experiences to illustrate the relationship between verbal nonverbal communication. In his first experience his uncle visited him. Since he hadn’t seen his uncle for a long time, when he saw his uncle, he said “What a surprise!” and because he was so happy that he jumped like a little boy and had a huge smile on his face. His uncle felt good because of his words and actions. Since the professor’s verbal message agrees with his nonverbal signals, the verbal message is enhanced. In his second experience, when he was showing his daughter how to use a hammer, he smashed his thumb. He said to his daughter “don’t worry, honey. It’s nothing.” But at the same time he was shaking his hand and his face was contorted. His daughter kept asking him if he was okay. Because the professor’s verbal message doesn’t agree with his nonverbal message, the communication is totally different.